This Privacy Policy (hereinafter referred to as the “Policy”) applies to the relationship between Velrion LLC (hereinafter referred to as the “Service Operator”) and individuals who are Users of the website https://velrion.shop (hereinafter referred to as the “Website”), when Users perform operations using the Website. The Policy applies to all information that the Service Operator may receive about the User during their use of the Website, its services, software, and products.
Use of the Website’s services constitutes the User’s unconditional consent to this Policy and the terms of processing their personal information specified herein; if the User does not agree with these terms, they must refrain from using the services.
1. GENERAL PROVISIONS
1.1. For the purposes of this Policy, the User’s personal information includes:
1.1.1. Personal information that the User provides about themselves when registering (creating an account) or while using the Services, including the User’s personal data. Information required for the provision of Services is specially marked. Other information is provided by the User at their discretion.
1.1.2. Data automatically transmitted to the Website’s services during their use by means of software installed on the User’s device, including IP address, cookie data, information about the User’s browser (or other software used to access the services), technical characteristics of the User’s hardware and software, date and time of access to the services, requested page addresses, and other similar information.
1.1.3. Other information about the User, the processing of which is provided for by the Website Use Agreement.
1.1.4. This Privacy Policy applies only to the Website https://velrion.shop. . The Website does not control and is not responsible for third-party websites to which the User may follow links available on https://velrion.shop..
2. PURPOSES OF PROCESSING USERS’ PERSONAL INFORMATION
2.1. The Website collects and stores only the personal information necessary to provide services or fulfill agreements and contracts with the User, except in cases where mandatory storage of personal information is required by law for a specified period.
2.2. The Website processes the User’s personal information for the following purposes:
- Identification of the User registered on the Website for placing an order and/or concluding a remote sales contract with https://velrion.shop..
- Providing the User with access to personalized resources of the Website.
- Establishing feedback with the User, including sending notifications, requests related to the use of the Website, provision of services, processing requests and applications from the User.
- Determining the User’s location to ensure security and prevent fraud.
- Confirming the accuracy and completeness of the personal data provided by the User.
- Creating an account for purchases if the User has consented to account creation.
- Notifying the User about the status of their order.
- Providing effective customer and technical support in case of problems related to the use of the Website.
- Conducting advertising activities with the User’s consent.
3. CONDITIONS FOR PROCESSING USERS’ PERSONAL INFORMATION AND ITS TRANSFER TO THIRD PARTIES
3.1. The Website stores Users’ personal information in accordance with the internal regulations of specific services.
3.2. The confidentiality of the User’s personal information is maintained, except in cases where the User voluntarily provides information about themselves for general access to an unlimited number of persons. When using certain services, the User agrees that part of their personal information becomes publicly available.
3.3. The Website may transfer the User’s personal information to third parties in the following cases:
- The User has consented to such actions.
- The transfer is necessary for the User to use a particular service or to fulfill a specific agreement or contract with the User.
- The transfer is required by Kyrgyz or other applicable legislation within the framework of the established legal procedure.
- In the event of the sale of the Website, the acquirer assumes all obligations to comply with the terms of this Policy with respect to the personal information received.
3.4. The User’s personal data is processed without time limitation by any lawful means, including in personal data information systems using automation tools or without such tools. Processing of Users’ personal data is carried out in accordance with Federal Law No. 152-FZ of July 27, 2006 “On Personal Data.”
3.5. In the event of loss or disclosure of personal data, the Website Administration informs the User of the loss or disclosure.
3.6. The Website Administration takes necessary organizational and technical measures to protect the User’s personal information from unlawful or accidental access, destruction, alteration, blocking, copying, distribution, as well as other unlawful actions of third parties.
3.7. The Website Administration, together with the User, takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User’s personal data.
4. OBLIGATIONS OF THE PARTIES
4.1. The User must:
- Provide information about personal data necessary for using the Website.
- Update and supplement the provided personal data in case of changes.
4.2. The Website Administration must:
- Use the received information solely for the purposes specified in this Privacy Policy.
- Ensure the confidentiality of personal information, not disclose it without the User’s prior written permission, and not sell, exchange, publish, or disclose the User’s personal data in any other possible way, except as provided by this Privacy Policy.
- Take precautions to protect the confidentiality of the User’s personal data according to procedures commonly used to protect such information in business practice.
- Block personal data relating to the relevant User from the moment of the User’s request, their legal representative, or an authorized body for the protection of personal data subjects’ rights, for the period of verification in case of inaccurate personal data or unlawful actions.
5. LIABILITY OF THE PARTIES
5.1. The Website Administration, failing to fulfill its obligations, is liable for losses incurred by the User due to the unlawful use of personal data, in accordance with the legislation of the Kyrgyz Republic.
5.2. In case of loss or disclosure of confidential information, the Website Administration is not responsible if such confidential information:
- Became public before its loss or disclosure.
- Was received from a third party before it was obtained by the Website Administration.
- Was disclosed with the User’s consent.
6. DISPUTE RESOLUTION
6.1. Before filing a lawsuit regarding disputes arising from the relationship between the User and the Website Administration, it is mandatory to submit a claim (a written proposal for voluntary settlement of the dispute).
6.2. The recipient of the claim, within 30 calendar days from the date of receipt, shall notify the claimant in writing of the results of the claim review.
6.3. If no agreement is reached, the dispute shall be referred to court in accordance with the current legislation of the Kyrgyz Republic.
6.4. This Privacy Policy and the relationship between the User and the Website Administration are governed by the current legislation of the Kyrgyz Republic.
7. ADDITIONAL CONDITIONS
7.1. The Website Administration has the right to amend this Privacy Policy without the User’s consent.
7.2. The new Privacy Policy comes into force from the moment it is posted on the Website, unless otherwise provided by the new edition of the Privacy Policy.
7.3. All suggestions or questions regarding this Privacy Policy should be sent to info@velrion.shop.
7.4. The current Privacy Policy is posted at: https://velrion.shop..
7.5. This Privacy Policy is an integral part of the Website Use Agreement posted at: https://velrion.shop..